Privacy Policy

This privacy policy sets out how Regalia Care Ltd uses and protects any information that you provide when using our website or any of our services.

Regalia Care Ltd is committed to protecting your personal information in accordance with the Data Protection Act 1998 and the forthcoming EU General Data Protection Regulation (GDPR).

The Data Controller:

Regalia Care Ltd is the data controller for any personal information you supply to us in relation to enquiries about our services and when registering as a client or candidate. Our full postal address is:

Regalia Care

139 Darland Avenue

Gillingham

Kent, United Kingdom

ME7 3AH

Phone: 01634937177

Email: info@regaliacare.com

What We Collect:

Regalia Care Ltd may collect your personal and sensitive personal data such as your name, address, date of birth, contact details, e-mail address, and sensitive personal information obtained from your CV such as criminal convictions and ethnic origin.

Use Of Your Information:

First and foremost, we will use the data you have supplied to help you obtain the best service for you.

We also require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

• Internal record-keeping.
• We may use the information to improve our services to you.
• To contact you via email, SMS, or phone, about vacancies that we believe you may be interested in.
• Maintain our business relationship, where you are a user of our website as a client or candidate.
• To assess data about you against vacancies that we believe may be suitable for you.
• To send your information to clients for potential jobs or to assess suitability for the role. We will obtain verbal consent before presenting your details to a client.
• To enable you to submit your CV for general applications, to apply for specific roles, or to subscribe to our job alerts which we believe may be of interest to you.
• Where you have consented, we will directly market our services, and advise you of any updates to our services. Where we do so you will be able to unsubscribe at any time from receiving any further communications from us.
• We may periodically send promotional emails about new services and other information (which we think you may find interesting) using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
• To fulfil contractual obligations with our clients.
• To third parties where we have retained them to provide services that we, you, or our client have requested including references, qualifications and criminal references checking services (as required), verification of the details you have provided from third party sources. These third parties comply with similar undertakings of privacy and confidentiality as regalia Care Ltd.
• To trusted third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses, Payroll department, and Trainers. These third parties comply with similar undertakings of privacy and confidentiality as Regalia Care Ltd.
• The personal and sensitive personal information you provide us may be sent to clients and third parties. When we transfer your personal information, we will take reasonable steps with the aim of ensuring that your privacy rights continue to be protected.
• We may also release your personal information to regulatory or law enforcement agencies if they require us to do so by law.

How long do we keep your information for:

We will only retain your data for as long as there is either a statutory requirement for us to do so or to be able to provide a service to you. This will usually require us to retain your personal data after any business relationship has ended for accounts and records purposes and to deal with any account support questions.

How we use Cookies:

Many websites place cookies whenever a user visits their sites, in order to track traffic

flows. Cookies are text files, which identify your computer to the server. Regalia Care Ltd may use cookies from time to time only to make your web experience better. Our cookie policy describes in detail all of the cookies we use.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. We undertake regular vulnerability scans of our website and services to ensure your data is safe.

Links to other websites:

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Your rights to your information:

You can object or withdraw your consent to the use of your personal information at any time. This may affect the services we are able to supply you.

Where Regalia Care Ltd is the data controller you are entitled to the following subject to some legal exemptions: 

• Request a copy of the personal information of which you are the data subject
• To have any inaccuracies corrected
• To have your personal data erased
• To place restrictions on us processing your data
• To object to processing
• To request your data to be ported (data portability)

For more information on your rights please visit the ICO website https://ico.org.uk/

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and the forthcoming General Data Protection Regulation (GDPR).

If you would like a copy, please submit your request in writing to:

Regalia Care Ltd

139 Darland Avenue

Gillingham, Kent,

ME7 3AH

info@regaliacare.com

If you have any questions about this policy or about your personal information, please contact Regalia Care Ltd on 01634937177 or email info@regaliacare.com.